Analog has always served businesses for decades. Copper wire lines from PBX (Private Box Exchanges) lead to Plain Old Telephone Service phones (POTs) and were the only option for many years. Yet with the internet age came Voice over IP, delivering cost savings, greater flexibility and functionality, provoking many businesses to ditch analog completely.
Analog to Digital Migration
- While inexpensive to purchase initially, analog phones cost more over digital in implementation, upgrades and maintenance
- Digital phones provide greater flexibility and scalability, important for expanding multi-location businesses or companies with a growing headcount
- Digital phone systems offer critical business features (the latest functionality encourages collaboration and integration with apps delivering cost saving and monitoring functions)
- Digital will soon outnumber Analog in business over the next few years. In fact, the FCC will soon pass legislation that encourages the move from analog to digital. It’s the future!
Upgrading from analog to a digital phone system can either be comprehensive, allowing for a service transition to Voice Over IP (VOIP) or it can also be partial. While a complete transition offers the full benefits in digital technology and voice and data communications, it can also be a significant investment upfront. Many of our customers take advantage of a phone system that can support copper lines and PRI (Primary Rate Interface). With PRI, experience cost savings on infrastructure when more than 12 copper lines are needed.
c2mtech offers a variety of analog to digital upgrades to meet the needs of your business. In existence for 39 years, a majority of company history has been spent implementing, servicing and upgrading analog solutions. With the creation of VoIP and growing adoption of businesses, many telecommunication firms claim to offer upgrades from analog to digital, yet many lack the years of expertise on analog. c2mtech has history and skilled technicians on both analog and digital.
Analog to VoIP
To move to a digital phone system easily, businesses require a conversion of a analog PBX to a digital PBX, which would rely on Primary Rate Interface (PRI) for voice on 23 separate phone lines with 1 line for data or internet. The result is many more advanced features over analog.
VoIP is a digital phone system, where a computer server handles all voice, call routing and data communications on an Ethernet cable. It doesn’t require a PBX, yet a server which is less expensive and easier to implement and maintain. Hosted VoIP is a service that places the VoIP servers off site, a third party company manages the server maintenance and upgrades at scale, charging a monthly fee.
While there are several options for a full move to digital phone systems, not all allow for the integration of old analog systems. Important to consider is the cost of moving receivers and systems. Realize both can be completed independently at different stages, maintaining budget while still adding benefits. Hosted VoIP is the only exception and would require an upgrade to digital phone receivers and conference systems. However, a digital phone system adopting PRI lines, and on site VoIP could continue to use analog phones, digital phones or VoIP phone receivers.
Upgrade with c2mtech
Our experience in digital upgrades draws several more years of useful service out of analog systems to give you an affordable solution to VoIP. Many businesses in Dallas and throughout Texas have opted for digital upgrades with c2mtech; avoiding investment on completely new equipment. c2mtech also offers refurbished phones for maximum affordability.
The return on a digital upgrade can be seen quickly by empowering employees with the latest digital functionality, encouraging collaboration and productivity.
Features can include:
- automating call answering
- call diverting
- automated billing
- detecting misuse and reporting
- voicemail delivery to email
- fax to email
- voicemail to SMS
- simple integration with CRM applications
Digital phone systems reduce expenses in hardware, maintenance, and in recurring service bills.